After hooking it up I still could not get service (all the lights are functioning on the modem, and my laptops say connected). User manual instruction guide for SBG10 SBG10 ARRIS. Everyone else, follow this 5 step guide to setup & activate your modem: 1. The ARRIS SURFboard Manager mobile app is a quick and easy-to-use option to set up your Wi-Fi home or small business network connection using your iOS or Android mobile device. Review summary for ARRIS SURFboard SBG10 DOCSIS 3 0 Cable Modem AC1600 Dual Band Wi Fi Router Approved for Cox Spectrum Xfinity others black, based on 884 user reviews: OVERALL - … Select the SBG10 Wi-Fi network from the list of available Wi-Fi networks. Prepare your Modem Info. Setup instructions, pairing guide, and how to reset. 3. Before you get started, it's helpful to prepare all of the information that will be needed by your internet service provider to quickly setup and activate your new modem. Set up a Wi-Fi network connection using your mobile device The ARRIS SURFboard Manager mobile app is a quick and easy-to-use option to set up your Wi-Fi home network connection(s) using your iOS or Android mobile device. Best answer: According to Xfinity's website, ARRIS SBG10 is NOT ideal for the 1000Mbps speed plan. If you are looking for a super-fast cable modem and router combo, consider checking out the ARRIS Surfboard DOCSIS SBG10. Internet users that use an Arris modem or router to connect to the internet should be wary, however.Arris routers don’t come with any sort of inbuilt protection out of the box, so unless you set the device yourself and made absolutely sure that it’s properly installed and safe, you need to get into its configuration menu and tinker with it. With DOCSIS download speeds up to 686 Mbps and 802.11ac Wi-Fi speeds up to 1600 Mbps, it's the perfect choice for low-bandwidth homes looking to save monthly rental fees. I purchased ARRIS SBG10 as I'm on the 300Mbps speed plan, which works great - but for the 600Mbps or 1000Mbps speed tiers, you won't be taking full advantage of your speed plan. ... (ARRIS-####) for your SBG10 in the Network name field. With this Wi-Fi router and dual cable modem, you get a secure internet connection in your home, as it has a combination of a router and a 3.0 cable modem. Gather the following information and have it handy for future steps: The ARRIS SURFboard SBG10 is a DOCSIS 3.0 Cable Modem, Dual-Band Concurrent AC Wi-Fi Access Point and 2-Port Gigabit Ethernet Router in one device. It is easy to install, maintenance-free, and reasonably priced. Arris SURFboard SBG10 - wireless router - cable mdm - 802.11ac - desktop overview and full product specs on CNET. Learn about the available ports and an explanation of the status lights on an Arris SBG10 dual band WiFi modem. 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