XFinity Mobile voicemail not working, does XFinity Mobile support video calling and questions Solved I have had XFinity Mobile since September 9, 2018 but have never attempted to setup or use voicemail … Everything works except MMS messaging. Appreciate the effort. Voicemail access number not working, been over a month since I opened a ticket with NO RESPONSE On May 12, 2017, I called Comcast to let them know the voicemail access number issued did not work. If you've activated your device, but it's not working, confirm that you see "XFINITY Mobile" on the top left of the home screen. No voicemail notifications showing up on phone I set up my voicemail account, but nothing shows on my phone to notify me there is a voicemail,. charge applies if Xfinity TV, Internet or Voice post-pay services not maintained. Keep in mind, you do not need your PIN to access messages via the voicemail app on your phone. Solved: Xfinity Mobile Voicemail (visual voicemail) app has suddenly stopped working. Do you see that in the phone app settings? Call your iPhone from another phone and try to leave yourself a voicemail. Fix iPhone Voicemail Not Working Issue without Data Loss. The rep I talked to on Friday said they would call back on Saturday to see if they had resolved my issue. I’ve only had the phone for almost 2 weeks. The U1 isn't an XFINITY Mobile supported model so you might get a little push back from getting help with this via XFINITY Mobile support (since we don't work with this model). Xfinity Mobile requires residential post-pay Xfinity Internet. The xfinity visual VM is no longer compatible in 2019 phones. This may fix the issue of voicemail not working on your device. Problems with Xfinity Mobile $200 iphone Rebate by weiatga102 on ‎01-02-2019 06:02 PM Latest post on ‎01-05-2019 02:27 PM by weiatga102. Very easy to set up, and works flawlessly. Its voicemail. I get both notifications for the call and voicemail as a badge app icon however. ... Apple shows that Visual Voicemail is still supported on XFINITY Mobile. You might get lucky and get someone good at their job. OOPs, dont know why they said. I had an extremely unhelpful chat with xfinity mobile today about this exact issue. Hey guys, got my unlocked iPhone 11 Pro and inserted xfinity mobile SIM card but visual voicemail seems not to be working. My XFINITY Mobile number is linked to it. They said oh we fixed it and are reaching out to people who complained. If your voicemail is not working on your Android device, you may need to set up or tweak your settings to get them working again. Just click on my name ComcastChrisL and from the profile page you’ll see a blue ‘send a message’ button. That page you linked says that google devices are supposed to have transcription options on xfinity (as well as tmobile). If you find out that the voicemail not working on iPhone after updating to a new iOS, you may meet the following problems: Your iPhone not showing voicemail messages; Cannot set up voicemail after update; No alerts/notifications about voicemails; Voicemail is currently unavailable/cannot access voicemail Summary: Xfinity Mobile voicemail app will not work on Note 10/10+ Samsung native voicemail app will not "check in" with voicemail and always gives a false negative (you have no new messages, even when you have new messages). ! Solution was very simple: download and install the app "Youmail". But if I touch the "check voicemail" button in the app, my new voicemail messages are there and I can listen to them. I get an "authentication error" whenever I launch it. I recently purchased a Samsung factory unlocked (U1) Note 10+ to replace my XM S10+. But I wouldn't hold out much hope. Solution was very simple: download and install the app "Youmail". However, you will need it to be able to call in to listen to your voicemails. Good luck - I hope this works for you too. I switched from Verizon to Xfinity about a month ago (BYOD Pixel 2). When I access the "Voicemail" option under the Phone app, it says "your voicemail box is empty." How do I transfer my number from Xfinity Mobile to another carrier? None. Your Xfinity Connect Voicemail inbox can store 10MB of audio. Sounds like that combination of adjustments is the solution. Check if you have any missed messages. It was working fine on … Please post back here if you succeed. Make sure that you set up your voicemail. I called tech support and they made a few changes and it still doesn't work. Have you tried clearing the native Voicemail app data? Access voicemail by calling from another phone. In your private message and for account authentication, please include the following info; First and last name, mobile number, full service address, and the last 4 digits of the stored payment method on file. Let me know if you have any other questions. Not available in all areas. The XM visual voicemail app does not work (nor on any XM purchased Note 10). I have to manually dial *86 a couple of times a day to make sure I haven't missed any calls. My visual voicemail on my new iPhone is not working. In addition, you can also manage and record greetings. Solution was very simple: download and install the app "Youmail". To check, dial your own phone number from your iPhone and leave yourself a message. For everyone. I'm not too concerned about the transcription part. I've left myself at least 3 messages! Samsung native voicemail app will not "check in" with voicemail and always gives a false negative (you have no new messages, even when you have new messages). I've left myself at least 3 messages! When it gets to the voicemail it says "the voicemail number you are trying to reach is not in service". Zip, zero, nada. I see missed call notifications, but nothing for voice mails. Set up Visual Voicemail on your iPhone-- Review the information and apply the steps provided in this article. Change PIN on iPhone Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. ...Up Over WiFi" (not "Set Up Over Cellular") when activating your phone If you've activated but your iPhone's not working, confirm that you see "Xfinity Mobile" on … When it finishes, I have 3 voicemail messages from when tech support was trying to get voicemail working on my S10. Thank you! Having ended up in the past having to use my state's attorney general office just to get things working that are basic with other providers has sapped my will to save money on my mobile service by staying at Xfinity. Voicemail wouldn't work there. $25/line/mo. We brought a VZW iPhone 6s over to Xfinity mobile knowing that XM now supports BYOD. That's all I have and all that I can get. Xfinity Mobile--voicemail not working at all Official Response Setup the account as a backup in case I needed it but now that I'm planning on using it as a primary number I find that voicemail doesn't work at all ("the mailbox number you are trying to reach is not in service"). I see that you're trying to set up Visual Voicemail on your new iPhone 8, but it's not completing setup and I'm happy to help. With the Samsung default voicemail app, I don't receive any notification that I have a voicemail message. I’m happy to help further. I guess that's what we get when we have "Inexpensive" service with a MVNO. In my experience, voicemail app notifications are usually associated with a connection to cellular data. I have the same problem with my unlocked Note 10+. Boggles my mind! Was there resolution that you can post? I laughed. From your home phone, dial *99 and follow the recorded instructions. Official Response Inside. Not a word from them either. 2nd, I have Odin flashed the XM firmware on my device. If you don’t have your iPhone with you, you can access your voicemail from any phone. If you are suffering from a permanent issue of iPhone voicemail not working, then it may be a system issue with your iPhone. Line limitations may apply. any help appreicated My phone doesn’t even notify me when I get a new voicemail. i have called chatted several times with comcast agents and they will walk me through serveral possible fixes but nothing has solved the issue. FWIW: the native Samsung voicemail app now works on my Note 10+. iMessage is working fine: I can send text and images. Since it always says "you have no new messages", whether there are messages or not. How do I set up the security … To help you, this guide covers a few ways you can fix your voicemails on Android so you don’t miss any important messages. are NOT aware . Chat earlier was useless. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I used "Youmail" for a while and until they released Android BYOD. Very easy to set up, and works flawlessly. Dial your Xfinity Mobile phone number NOTE: If it's your first time calling into voicemail, follow the recorded instructions to create a voicemail PIN. This equals about 85 minutes of voicemails. ** Yes, that's exactly what happened. I purchased my Note 10 directly from Xfinity as well. I just wished that they could have a network setup like Tmobile where you just pop a SIM card in a device and things just work. Voicemail works for one, but not for the other number (both moto e5 play). If you forgot your voicemail PIN or want to change it for any reason, find your device below and follow the steps. On my Pixel phone, there's another option I had to enable under Settings -- Voicemail -- Voicemail Transcription. They provided us a new SIM Card, wiped network settings, we restored the phone - nothing works. I would like ALL my calls to go to my Google Voice voicemail, I don't even even give anyone my mobile number, and yet messages end up going there. Xfinity mobile shows the last authorized device in account details and shows unrecognized device on their end. Doesn't work on the Note 10/10+. When I was on Verizon I had a google pixel phone and when I transferred I got an iPhone 12. Here’s how: Dial your Xfinity Mobile phone number from any phone; When your greeting begins to play, press # Enter your PIN; Follow the prompts to access voicemails or change options I have a Note 9, keep in mind this is still running Android 9. 2. The problem is finding someone who knows what needs to be checked. It's working just fine with the original SIM that I swapped over from my XM S10+. When I first got the phone it did work. This process should solve the iPhone voicemail not working problem. And if I open the app, it always says "no new voicemails". I had to be transferred to another tier of support (I'm guessing) who had more knowledge of how this was set up. I've loved the switch and everything went smoothly except my phone (and only my phone) can't leave voicemails for other Xfinity Mobile customers (or Verizon for that matter). Google mentions this - https://support.google.com/phoneapp/answer/2811844?hl=en#, "Step 1: Contact your mobile service provider, Ask your mobile service provider to downgrade to a basic voicemail service.". Doesn't make any difference. So I just transferred to Xfinity mobile from Verizon wireless. I still cannot believe though that between Samsung and Xfinity they cannot fix this issue without the customer having to go and download an outside app for voicemail. So, she did what she needed to on her end and directed me to reset the network settings, power down, power back on, and within a few minutes, the message in the voicemail part of the Phone app went from "Visual Voicemail not set up" to "Visual Voicemail activating" and I got a message that my pin had been changed. When I access the "Voicemail" option under the Phone app, it says "your voicemail box is empty." the newest Samsung phones (Note10 included) are not compatible with the Xfinity Visual Voicemail app and moving forward, all new phones will be using the provided voicemail app (not the xfinity visual voicemail app) in which case on the note10 is audio only". ** Yes!! You will see all the open app cards. Ok, that's fine. Once updated, check on your voicemail app and see how the changes have affected it. So I let them do their little  updtae  which of course failed. Why iPhone Voicemail Stopped Working. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Please know that Pixel devices use Google’s native voicemail app, not the Xfinity Mobile Visual Voicemail (VVM) app. iPhone X Visual Voicemail not working. So I am having a problem with the VVM not working on my iPhone, just tells me to call it. You can also attempt to send a previously used voicemail app that you have downloaded in the past via google play store on a desktop/laptop. I suspect that the problem is not related to app notification issues, but rather related to the app accessing/checking my voicemail. Yes, I've tried both via cellular and Wifi data. The first customer service rep on the phone didn't have a clue, but she transferred me to an Account Services rep who wasn't entirely sure what was happening, but she did have a list of steps and was able to set my service to Basic Visual Voicemail on her end. Ultimate Solution to Fix iPhone Voicemail Not Working with ReiBoot. I see ComcastChrisL also PMed me back a couple of days ago so I'm assuming he made the corresponding Xfinity-side changes. I was having the same issue as you in that my native Samsung "Voicemail" app did not work. I have a Pixel 3a (BYOD - moved from Verizon), and just moved to Xfinity Mobile today, and I am not receiving any voice mail notifications either. Summary:  Xfinity Mobile voicemail app will not work on Note 10/10+. Is it also visual voicemail, or just notifications and being able to see them in the app? Xfinity Mobile Voicemail not working! 1st off, the XM voicemail app doesn't work on even an Xfinity Mobile purchased Note 10/10+. On iPhone 8 and earlier double press the home button. I then called support and after what seemed like hours, they were finally able to get voicemail working. I would be happy to have just the voice part with the native app. To force close the Phone app, on iPhone X and later swipe up and hold. Thanks for feedback, Ken. That would be better than nothing, at least. Summary: Xfinity Mobile voicemail app will not work on Note 10/10+ Samsung native voicemail app will not "check in" with voicemail and always gives a false negative (you have no new messages, even when you have new messages). After that, relaunch it. If you are having trouble getting your iPhone or iPad to work on Xfinity Mobile, here are a couple things to check: Make sure to choose Set Up Over WiFi (not Set Up Over Cellular) when activating your device. JUst last week I actually got a call from xfinity to help me with the issue. This is exactly what I did. I’m using IOS 12. I see missed call notifications, but nothing for voice mails. Not only does the app push voicemail notifications on a factory unlocked Note 10 (by samsung), it also transcribes the voicemails flawlessly. Accessing XFINITY voicemail How to access voicemail for your XFINITY Voice service By phone: 1. I have a Pixel 3a (BYOD - moved from Verizon), and just moved to Xfinity Mobile today, and I am not receiving any voice mail notifications either. However, when I receive calls on my Google Voice number from certain people, I don't get the voicemail on my Google Voice number, but on my XFINITY mobile. When you can, send me a private message. If an upgrade is in your future, Xfinity Mobile has you covered as you compare iPhones. Yes, i verified it  BUT the reps etc. They verified I had the right number (I did) but they could not figure it out. However, iPhone X does away with Touch ID and the home button entirely. Restrictions apply. I hope you find a solution. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. YUp, They actually told me to download you mail. So this means I have no way to know if I have a voicemail, other than call it. You sir, deserve a high five. Thanks for your suggestions so far. Thanks! One of the XM techs posted this message on another thread a couple of months ago: "the newest Samsung phones (Note 10+ included) are not compatible with the Xfinity Visual Voicemail app and moving forward, all new phones will be using the provided voicemail app (not the xfinity visual voicemail app) in which case on the note 10+ is audio only". I just kept looking for apps until I found Youmail and bingo! recovery fees, and other charges extra, and subj. Tenorshare ReiBoot is the best software on the internet that can solve various iOS system issues easily. Seriously. Apparently there has recently been a change/update to the app, and it's now working. NOT smart, xfinity. 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