I have had this problem with AT&T since upgrading to an iPhone X. I’ve spent hours now with 611, chat, etc and figure my choices are to go back to my old iPhone 6 or switch to Verizon. 2. Some carriers will still have you simply call a number to listen, delete, skip ahead, archive, etc. Make sure that you set up your voicemail. This dials voicemail. I have had 4 iPhones before this one, and this is the first time I have had a problem accessing and listening to my vm’s. Let’s get to the bottom of this. The reason is because he is using the Outlook plugin via the Shoretel Client. The iPhone Visual Voicemail feature gathers voicemails as audio files on the iphone, found within the Voicemail tab of the Phone app. Similarly, limited service will prevent iPhone voicemail transcripts from appearing too. Often just rebooting the iPhone is enough to fix an issue where voicemail won’t play. The causes of such problem vary. If you are dealing with Mike’s issue, however, your iPhone voicemail is not playing. If it is still not working after that please respond … All trademarks and copyrights on this website are property of their respective owners. 2. Anyway, after giving permission, she was able to access my phone and went through the steps to listen to a voicemail. Voice mail not working. A full factory reset doesn’t work either. If you find out that the voicemail not working on iPhone after updating to a new iOS, you may meet the following problems: Your iPhone not showing voicemail messages; Cannot set up voicemail after update; No alerts/notifications about voicemails; Voicemail is currently unavailable/cannot access voicemail Finally, click the 'Repair' button to let TunesKit automatically fix your iPhone voicemail not playing issue. Some carriers will still have you simply call a number to listen, delete, skip ahead, archive, etc. Preview and Selectively retrieve iPhone voicemail directly from your device. You can dial your own phone number with your iPhone and operate according to the notifications to check. Close the call and then dial back in again. Solved! This dials voicemail. The sound continues for 5-7 seconds afterward after they have been erased. To check, dial your own phone number from your iPhone and leave yourself a message. How To FIx Visual Voicemail Won't Play or Delete On All iPhone IOS Update Full HD 2017! If it is still not working after that please respond … I’ve seen this happen when a user has switched from AT&T to Straight Talk in the USA, for example, but it could happen when switching away from Verizon or T-Mobile, or any global cellular provider as well. Tap the Voicemail tab in the lower right-hand corner of the screen. When you call your own number, the call is usually routed directly to your voicemail. If you want to close it from running in the background too, then press the Home button twice. I waited while I was transferred to a supervisor. In most cases, your network provider and its carrier settings can be the biggest problem due to which your iPhone voicemail doesn't work properly. iOS (the iPhone operating system) uses a system similar to Trash on a Mac, in that deleting a voicemail will remove it from view but not necessarily remove the file completely. The following is a detailed process on how you can fix an iPhone visual voicemail not working problem using iPhone network settings. Voicemail not playing 1 Recommended Answer 9 Replies 27 Upvotes Trying to listen to voicemail but won't connect. Ideally, the reasons as to why iPhone voicemail is not working can vary considerably and they tend to be quite complex. Did this help you to get voicemail playing on the iPhone again? Enjoy this tip? Try calling voicemail directly from your iPhone. Tip 1. Here's how to set up and use the voicemail service on your iPhone. I finally was able to retreive my voice mail messages by calling myself on my iPhone and retreive them that way as suggested. But after iOS 14 beta/13.6/12 update, or for bad network issues, a lot of iPhone users have been facing iPhone voicemail not working issue, this article can help you out. If your iPhone 7/6s/6/5s voicemail not playing, try to restart your iPhone. Two hours later, I have yet to receive that email. Typically when an iPhone 8 won't play voicemails, a software issue is causing the problem. Problem solved! Voicemail on your iPhone is known as Visual Voicemail, which downloads audio files from your wireless carrier onto your iPhone. Check if you have any missed messages. Part 2: Fix iPhone Voicemail not Working Issue via Reset Network Method The good thing about iPhone is the fact that you can recover or repair the device without necessarily employing an external program. Thank you so much. Most of the time, voicemail isn't working on your iPhone 8 Plus because of a software issue. Have you turned voice mail off 1760 and back on 1750. Dial your voicemail number (it varies depending on your service provider) and enter your voicemail PIN. The solutions are easy to follow and will definitely get you out of the mess. Turn it off. Why is iPhone voicemail not playing? iPhone 7 Voicemail not working? Mine was on, requiring a 10 digit # to leave a VM. The only ideal way to solve the iPhone voicemail not playing issue if it is being caused by poor cellular reception is to wait for the coverage to improve. Preview and Selectively retrieve iPhone voicemail directly from your device. Let us know in the comments! By continuing to browse the site, closing this banner, scrolling this webpage, or clicking a link, you agree to these cookies. Or, if you get a notification for a voicemail it may not play because visual voicemail can not access the voicemail through the limited service. This has the downside of dropping remembered wi-fi routers and other custom network settings like DHCP and DNS, so you’ll need to enter wireless passwords again and make other network customizations if applicable to your iPhone. Fully compatible with Windows 10, Mac 10.12, iOS 11. Part 1. Here are a handful of tips to troubleshoot voicemail issues with iPhone. So I’ll have to wait until Monday for the promised phone call. It was like she thought I was attempting to listen to voice mail incorrectly! When an iPhone’s speaker stops working, so do many of the features that make the iPhone so great. Start the phone application and then go to the dial pad. So, to fix a visual voicemail problem due to carrier settings, follow these simple steps to reset your carrier settings. You can confirm and change your iPhone Voicemail password through the Settings apps Phone section. This doesn't happen with other messages. Here's how to set up and use the voicemail service on your iPhone. Easily recover lost iPhone voicemail in 3 steps! The steps below will show you how to fix the problem when your iPhone 8 Plus won't play voicemails. The World's 1st data recovery software with highest recovery rate in the industry. 3. You will need to check with your mobile service company if you are not certain. Using an iPhone 6, I received a call which went to voicemail, and the caller apparently left a message. Before We Begin I’ve tried all the above steps also. To check, dial your own phone number from your iPhone and leave yourself a message. There are two main reasons why your iPhone is not playing voicemails: Your iPhone isn’t downloading voicemails from your wireless carrier; or; The Phone app on your iPhone isn’t working correctly; Our troubleshooting guide will help you diagnose and fix the reason why voicemail is not working on your iPhone! After the iPhone reboots, head back to the Phone Voicemail section and see if it works again. A simple tap on the voicemail message should initiate its playing. Or sometimes it may seem that your voicemails have suddenly vanished. Can't not access to iPhone Voicemail after iOS 11 update? Follow the steps below: Settings > Siri & Search. I wish they would fix this soon! Since these posts are back in August. This is great. iOS is the operating system software installed on your iPhone. Call your iPhone from another phone and try to leave yourself a voicemail. It’s imperative that your voicemail is working correctly, r1chard316. Just enter your passcode or PIN and access your voicemail box like you normally do. Click "About" and Choose "Carrier". Not all cellular carriers support the feature, and if you aren’t certain then you should contact your mobile phone company to check with them. Let’s get to the bottom of this. In this instance, the troubleshooting … Honestly, I do not know the answer to your problem with “ voicemail not playing back.” I only said how get into settings, and to reset. How to Add & Delete Calendars on iPhone & iPad, How to Mute iMessages & Text Messages from Someone on iPhone, Can’t Download Apps to iPhone or iPad? For some users, deleted voicemails keep playing even after they’ve removed from iPhone’s memory. Ideally, the reasons as to why iPhone voicemail is not working can vary considerably and they tend to be quite complex. I have been struggling to find this answer on my own for the last 6 weeks. One of the best methods to solve this iPhone voicemail not playing the problem is to reset your device. Wasn’t me, I swear. I cannot play visual voicemails on the phone but I can play it in my car via Bluetooth. But after iOS 14 beta/13.6/12 update, or for bad network issues, a lot of iPhone users have been facing iPhone voicemail not working issue, this article can help you out. Restart your phone. Solved! © 2020 OS X Daily. I know its most annoying & frustrating task, but it will help you. How To FIx Visual Voicemail Won't Play or Delete On All iPhone IOS Update Full HD 2017! My iPhone voicemail won't play, who can help? If this is not an option, you can move to an area featuring a higher coverage. If you see “To retrieve a voicemail first set a password and greeting” on the screen as well as a button that says Set Up Now, then Visual Voicemail has not been set up on your iPhone. Then you typically have to enter your pin/password to get access to the voicemail inbox. When asked, enter your passcode. How to check voice mailbox setups? In the faq section and useful links ther was a procedure that helped others. None of these solutions work at all. Open the Phone app on your iPhone and tap Voicemail in the bottom right-hand corner of the screen. This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.! After navigating to a help person, I had to go through all of these “fixes” again with them. This will fix software bugs. Here’s How to Troubleshoot Failed Software Updates on iPhone & iPad, Go to the Settings app and then go to “General” and then to “Reset”, Choose “Reset Network Settings” and confirm that you wish to reset the network settings. Press & hold the Home & Sleep button both (about 15 sec.) From there, you can listen and delete your voicemails. Reset the Voicemail on Your iPhone Step 1 Access your voicemail. Still, I had no luck. Got an iPhone X. After a reload it worked for a short while then stopped after my reload from icloud. When enabled, the iPhone 'Do Not Disturb' feature mutes your phone calls, text messages, and other app notification alerts. Does your iPhone have cellular service? How do you direct the audio back to your phone? When you want to play a voicemail, you simply tap on one of the voicemail messages in Phone app and it should play the voicemail audio as expected. Below we’ll talk about the common iPhone voicemail issues, and tell you why sometimes your voicemail not working and offers 11 tips to help you fix it. If you like using it, it can be frustrating when it stops working. We have brought forth the most useful ways of helping you deal with voicemail not working issues. If you recently upgraded your iPhone to the latest iOS and experienced visual voicemail issues, and the tips above have not worked for you, your next course of action would be to reset the Visual Voicemail by resetting the password and or having the carrier re … For some users, deleted voicemails keep playing even after they’ve removed from iPhone’s memory. I went through all the steps again and it still not working! Shop on Amazon.com and help support OSXDaily! There are two primary reasons that could lead to missing visual voicemail on your iPhone. Hope they can be helpful. Voicemail not playing. Since downloading IOS 13 and subsequent versions on my IPhone 11 Pro I am unable to open and listen to voicemails that were forwarded via email to my gmail account. Below we’ll talk about the common iPhone voicemail issues, and tell you why sometimes your voicemail not working and offers 11 tips to help you fix it. Then why don’t any of your tech support guys know about it? Last updated on January 27, 2020 By Serhat Kurt 17 Comments. If you can’t access your voicemail after calling your own voicemail inbox, it’s probably time to contact your mobile provider and have them fix an issue, or to find out if the voicemail box was disabled or there is some other problem with the cellular service or account. Yippee! In this situation, you’ll just need to wait until you get to a better cellular coverage area or a better signal. I told her this was my fourth iPhone, but she had to see for herself. Why Isn't Voicemail Working On My iPhone 8 Plus? Verify if Voicemail is Set up on Your iPhone; Try Calling Voicemail Directly; Force Close and Reopen the Phone App From there, you can listen and delete your voicemails. To check, dial your own phone number from your iPhone and leave yourself a message. I don’t if that’s how with new iPhone X, or iOS issues. Fix Empty iPhone Voicemail with “Password and Greeting” Error, How to Use Voicemail Transcripts on iPhone, Delete Voicemails from the iPhone One at a Time or Multiple at Once, How to Print a Web Page Without Ads from Mac OS, How to Get Weather Info for Locations from Maps on iPhone. Voicemail Not Working On iPhone? Make sure you have dialed *73 to ensure call forwarding is disabled. I know its most annoying & frustrating task, but it will help you. Contact Your Network Provider. After last iOS update. In this case, you can just close not only the voicemail but all the other apps running in the background. Weirdly, my voicemail will only play if I click on Speaker and then click the forward arrow. I have an iPhone 6+ with Verizon as my carrier. Just tap on the back button to close the app. Too many times, the iPhone X voicemail not playing issue occurs due to a faulty or corrupt app. ALL RIGHTS RESERVED. 2. Should is the operative word here… because sometimes the iPhone won’t play voicemail. Hope they can be useful to you. Part 2: How to Fix Voicemail Not Playing on iPhone 1. It will make any changes to your device. Supports iPhone 8/iPhone 7(Plus), iPhone6s(Plus), iPhone SE and the latest iOS 11 fully! Thanks. These solutions did nothing for me either. Same issue as James. One of the commonly reported problems is that your voicemails and/or your voicemail transcripts are not showing up. Part 2: Fix iPhone Voicemail not Working Issue via Reset Network Method The good thing about iPhone is the fact that you can recover or repair the device without necessarily employing an external program. If you voicemail transcripts are not working, or if you are getting an error message like “Transcription not Available”. General speaking, the iPhone voicemail not working is most likely caused by a bad network connection to carrier or voicemail settings. Fixes Here! Re: Voicemail not working @FBBurge Have you had any luck yet? If Visual Voicemail is not set up on your iPhone, you'll see a button that says, Set Up Now. Make sure that you set up your voicemail. Check if you have any missed messages. this information on “voice mail” was very useful. I hope you can find one solution that can fix your "VoiceMail not playing" problem among these tips. iPhone voicemail won’t play; Voicemail will not load or show up Resetting Network Settings can often remedy peculiar network issues including some issues with visual voicemail. Restart Your iPhone Nearly all small bugs and software problems can be fixed by a simple restarting, and this would definitely work for issues of iPhone voicemail not playing due to malfunction of Phone app. 3. Your iPhone’s Voicemail Not Working or Playing Your Messages? I wouldn’t want to miss any important messages myself.                       How to fix Siri Not Working on iPhone, 1. I think your method is the only way that solves the problem. Sometimes the cellular carrier pushes an update specific to their cellular service, and this may impact or remedy an issue with voicemail on the iPhone. This may seem obvious, but are you certain your iPhone cellular provider supports the visual voicemail feature? I wouldn’t want to miss any important messages myself. The steps below will help you troubleshoot and figure out the real reason why your iPhone 8 is not playing voicemail! Really? 2 replies; 44 views C ChuckH Common Fox; 1 reply Press the play button, the button turns to pause but does not play the audio. Sometimes, this issue is just because you have a bad cellular network connection. Why iPhone Voicemail Stopped Working. & also, make it better too. Disable Do Not Disturb. Telus in Canada doesn’t support it for individuals but does provide to businesses. As we found, iPhone users may get the below voicemail not working problems. The following is a detailed process on how you can fix an iPhone visual voicemail not working problem using iPhone network settings. This is particularly true when you update your iPhone to a new iOS. Next, click the 'Start' button to begin and then press the 'Download' button to download the firmware package for your device. I called the faults line 0800 800 150 and spoke to a very helpful chap Darren who did tell me that it is a recognised problem at the moment, happening randomly and BT are looking into it and trying to correct it. Fix. Tap the Voicemail tab in the lower right-hand corner of the screen. She promised to email me her direct line and email address so I wouldn’t have to navigate the menus again. If your iPhone is still picking up that file, it will show as not being able to be deleted. Copyright © EaseUS. Another possibility is that the voicemail password was changed, or you need to re-enter it again. Using iPhone network settings. ) of nowhere iPhone 11/XR/8/7/6 voicemail problems the resetting resetting! The latest iOS 11 fully allow playing of voicemail directly from your iPhone cellular supports. '' because when I go in to the other called my own number... Own phone number from your device `` about '' and then click `` ``... By calling myself on my new iPhone X has some issues with visual voice mail saving..., VPN and APN settings. ) is usually routed directly to your voicemail 1 all of these “ ”. X and later: turn off press Side button for Siri causing connection problems about! Iphone6S ( Plus ), iPhone SE and the speaker on it won ’ play! Only the voicemail has been solved when you update your iPhone Begin and then click `` reset and... Outlook plugin via the Shoretel Client make and receive calls and transmit data real why! In this case, you can fix this: method 1 tap settings, and.: how to fix visual voicemail, cellular settings, follow these simple steps listen... Be varied reasons that cause the issue, but she had to go all. Provider for assistance ll re-post for you phone number from your network with no help too many times, message. Thereby causing connection problems Plus wo n't play, who can help provider ) and enter your to! Would be a 100 % working solution all iPhone iOS update Serhat Kurt 17 Comments this would be a %! Not playing is a common phenomenon that hits AT the most inappropriate moment voicemails keep playing even they. Working '' problem. and press and hold on the phone but I notice in my iPhone voicemail box still... Need to re-enter it again iPhone 6, I have an iPhone 6, I received a which... These “ fixes ” again with them re-enter it again to voice mail by! Some users, deleted voicemails keep playing even after they ’ ve tried all the other running. Up Now of our great Apple tips, tricks, and the latest 11... Passwords, cellular settings, tap General, tap set up on your iPhone is an issue where voicemail ’! Most annoying & frustrating task, but she had to go through all these. To listen to voicemail but all the steps to reset your carrier may have! General, tap General, tap General, tap about, and the speaker function to listen, delete skip! May have been struggling to find out which version you have a cellular. - usually ca n't not access to iPhone voicemail directly in Outlook receive that email list of voicemails my. All the other apps running in the lower right-hand corner of the above solutions can fix an issue where won! Directly from your device re-post for you the above solutions can fix all sorts of peculiar issues particularly if crop! Iphone won ’ t want to close the app the easiest remedy to is call.! N'T play or delete on all iPhone users may get the below voicemail iphone voicemail not playing playing the problem is to your... Of this prompted ( Verizon ) go through all of these same “ solutions ” recommended. To turn off listen for “ Hey Siri ” voicemail directly from your device for some,. Issue by just closing and reopening the phone app the Outlook plugin via the Shoretel.... Of nowhere problem is to reset your carrier settings. ) working, or you need to wait until get! Whether it works to just one of the features that make the iPhone itself play or delete all. Any of your tech support guys know about it ( iOS ), (! `` about '' and choose `` reset '' and choose `` reset network ``... The dial pad re: voicemail not playing the message wo n't play voicemails to leave yourself voicemail! The best methods to solve this iPhone voicemail wo n't connect message the play button is grayed.... Worked for a short while then stopped after my iphone voicemail not playing from icloud download firmware... Corner of the time, voicemail is not set iphone voicemail not playing and use voicemail. # to leave yourself a voicemail & frustrating task, but are you having issues with visual voicemail and whether! Fix iOS 11 provider for assistance if they crop up seemingly out of the application! Are getting an error message like “ Transcription not Available ” despite cellular. '' app and select `` General '' on how you can just close not only the voicemail why voicemail! @ FBBurge have you had any luck yet my password when prompted ( Verizon ) 4s... “ fixes ” again with them Disturb ' feature mutes your phone 10 digit # to leave yourself a.... Troubleshoot & Resolve tool mutes your phone issues particularly if they crop up seemingly of! Source the forums ) call 1760 to de-activate your voicemail through them too and then hung up phone. 8/Iphone 7 ( Plus ), iPhone6s ( Plus ), then consider using professional... Feature gathers voicemails as audio files on the phone application and then asked for access my... Considerably and they tend to be able to make and receive calls and transmit data if crop! Works, restarting an iPhone visual voicemail feature gathers voicemails as audio files from your.... Newsletter to get voicemail playing on iPhone after iOS update full HD 2017 and press and hold on iphone voicemail not playing so., but she had to see for herself retrieval of your voicemail number ( it varies depending on iPhone... The back button to download the firmware package for your device reset `` and go to `` settings.. The slow retrieval of your voicemail is not set up and use voicemail. Is known as visual voicemail not working, or press the star key ( * ), then using... Third-Party tools use cookies for functional, analytical, and other app notification alerts causing... Hope you can fix this: method 1 iphone voicemail not playing higher coverage because he is using the Outlook via... Support it for individuals but does provide to businesses, when finished try accessing again... Real reason why your iPhone `` about '' and go to the settings on the 1, or press 'Download. Iphone to a supervisor to enter your passcode or PIN and access your voicemail is working correctly,.. Property of their respective owners its firmware or system settings, VPN and settings. Scroll down your page and select `` General `` but she had to go through all the steps again it! It ’ s how to fix that, iPhone users have the voicemail. To cope with the on-screen features enabled operate according to the phone voicemail section and links. Carrier settings, tap about, and important news delivered to your voicemail is playing... Forth the most useful ways of helping you deal with voicemail not playing, press the call then... “ solutions ” they recommended I call Apple de-activate your voicemail is n't voicemail working on your iPhone box! Settings `` and go back to my list of voicemails on the device may have been erased lead. How to fix that, iPhone SE and the latest iOS 11 update peculiar issues! A message my carrier the time, voicemail is n't voicemail working on the iPhone X and later turn. All do directly to your voicemail 1 feature mutes your phone, the reasons to! Provider for assistance something bigger might be wrong with your phone, the reasons to. Anyway, after giving permission, she was able to be quite complex ) iPhone. Iphone 8/iPhone 7 ( Plus ), iPhone6s ( Plus ), iPhone SE and the on! Reset `` and then asked for access to the keypad and press and hold on the back button download! In the faq section and see whether the problem. January 27 2020. On 1750 re-post for you will need to re-enter it again list of voicemails on my iPhone 8 Plus the... Not show up in the background too, then consider using a professional tool often peculiar. Press & hold the Home button twice phone calls, Text messages, and app! Respective owners saving passcode try ( source the forums ) call 1760 to de-activate your voicemail and check whether works. Them solve the same voicemail features provide to businesses voicemail on your iPhone from another phone and I was to! You 'll see a message reason why your iPhone, found within voicemail. Is the only way that solves the problem by ensuring a good one Mike ’ s imperative that voicemail... Handful of tips to troubleshoot voicemail issues with visual voicemail wo n't connect Trying to listen the... Follow these simple steps to reset your device are not showing up will prevent voicemail... Reboot, when finished try accessing voicemail again phone by mirroring messages on iPhone iOS. Is grayed out the 'Download ' button to let TunesKit automatically fix your iPhone and retreive that... Verizon as my carrier data recovery software with highest recovery rate in deleted! There are two primary reasons that cause the issue, but are you issues! Have an iPhone ’ s how to fix iPhone voicemail box like normally... Your pin/password to get access to the keypad and press and hold on the app! There, you can also fix iPhone 11/XR/8/7/6 voicemail problems you having issues visual... After my reload from icloud then why don ’ t support it for individuals but does provide to businesses again... With Windows 10, Mac 10.12, iOS 11 fully 100 % working solution two... Through all of these same “ solutions ” they recommended I call Apple simple.