I have tried your suggestions, and still, the same. I'm canceling while I have my window of being able to without a fee and just going back to Comcast. Speedify works by constantly monitoring the quality of your Internet connections in the background. Your home or office network router is your link to the Web, email and other Internet resources, so the consequences of a malfunctioning router range from annoying delays to lost income. Run Internet Troubleshooter. I refuse to put up with a year of this. See the Factory Settings bit in the manual. I tried resetting the modem and the router, reconnecting cables, replacing cables, bypassing my docking station, connecting directly to the modem (this seemed to help, but then the house had no wifi), updating the router firmware, rolling back its firmware, and turning on wifi to "pick up the slack" when the LAN dropped its connection. Plug the cable modem into the wall outlet. Over the past 10 months my modem keeps going offline on a daily basis whenever internet is in use. Factory Reset. - internet drops completely about 10-15 times a day It might also help if you told people what the modem is in front of this router. Go to Settings > Update & Security. 2. Probably on it's way out. Announcements. See if you can login to the modem to check signal levels. Check the power cable and the wall outlet and change one at a time and retest. We are never using everything that's connected at the same time, but still had issues with it just going offline. 2. 1. If a printer keeps going physically offline and resetting or switching itself on and off, it could be a power issue. Disconnect the coaxial cable from the modem. The model number could be useful. As bad as Comcast is, it was at least better than this. My connection goes wonky once every few days, and I have to unplug the router and reboot it (I believe this is called a hard reset) to fix the problem. Before moving to other methods, it is a good idea to try the built-in Troubleshooter in Windows 10 to find and fix internet connection problems on your computer. Printer goes offline due to power or cabling. If the signal is bad (way under 7dB) then check your splitters for damage. As @shadowsports suggested, a factory reset might be useful. Restart the computer. I got a wireless extender and moved some items to that, but it will still kick things off. Wait until the Power, Receive, Send, and Online LEDs are solid. Got Mediacom about 4-5 months ago and it has been nothing but headaches. It shows great speed and never shows it going offline but I keep losing the connection. So far your messages have been terse, with too little information for anyone to diagnose what it going … On the next screen, click on Troubleshoot in the left-pane. In case of suspected interference – move your router in a different place; Update your network adapter drivers and modem … My internet connection either drops completely or down to about .1 mg. Speedify allows your device to use (multiple) WiFi, cellular and wired connections in the most optimal way. After 5 years, you'd be surprised how crappy they can get (especially ones outdoors.) I have to reset power each time to get the internet to come back up. Speedify was designed to keep you connected to the Internet with the safest, fastest, and most reliable connection possible. The internet goes down and when I check the modem all the lights on the front are off. If they look good (+2dB to -9dB is acceptable), your modem is probably going bad. I had a tech come out back in November and all he did was add a three-prong ext to the back of my modem - after this the issue still persisted. Dear Lifehacker, My router sucks. 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