Visit the Interjet homepage https://www.interjet.com/. Within a period of 7 business days after the refund request has been approved for a purchase made with any other forms of payment. Can I get Interjet compensation for a 2 hour flight delay? Interjet have also prescribed a cancellation fee for both domestic and international flights. for you directly contact official phone number +52 998 881 68 36 of Interjet. You can request it from 48 hours to one hour before your flight. You have to show an official identification and your printed boarding pass. When you book tickets from the United States. Unfortunately, if you reserved a one-way air ticket, then it’s not a problem. If you forget your Interjet login credentials, hit on the ‘Need help logging in?’ link at the bottom right. He demanded a refund from customer service and booked another flight on AA for $200 more, due to the late scheduling. You need your flight confirmation number ready to enter or provide to the aviation executive to begin the cancellation process. The flight status information shall be provided via any flight status notification service provided by Interjet. If it says ‘Refundable,’ you can then check the box next to ‘Request a refund.’ If it says ‘Non-refundable,’ you will not get any amount back. Go to the airport and visit the Interjet counter. In all cases you may also turn to the airline for assistance with your request. Viva Air may apply penalties to a refund for decease reasons. Our policy takes into account the following actions, among others: Interjet shall properly accommodate passengers with disabilities, as required by 14 CFR Part 382, and shall accommodate other special needs passengers as set forth in Interjet’s policies and procedures, including during lengthy tarmac delays. If you don’t know about the Interjet flight cancellation fee for international flights, then go through the below instructions: Interjet cancellation fee of $100 to $500 is applicable if ticket cancellation requests made after the 24 hours as a risk-free cancellation. Interjet: Warning! This is why at Interjet; we are at your service through the following channels: You can also send your complaints to the Aviation Consumer Protection Division (http://airconsumer.dot.gov/) at the following address: Aviation Consumer Protection Division, C-75. With whom do I request my cancellation if I booked with an agency? Interjet will allow cancelations of reservations without penalties, up to twenty-four hours after the reservations was made if the reservation was made one week or more prior to a flight´s departure. If you don’t know your flight ticket confirmation number, check your booked ticket history in your Interjet account. In addition to the added flexibility, passengers who purchase The Works bundle also receive a free carry-on bag , a checked bag, seat selection, and priority boarding . Step #3: Check your air ticket refund options. 4. Providing lodging and corresponding meals when changing the reservation to offer a flight protection, using the existing trade agreements Interjet may have with hotels and restaurants. Know the Interjet Airlines refundable and nonrefundable ticket terms and rule . Interjet Airlines allows cancelation and change of reservations without penalties that are already in the policies. To cancel a Interjet non-refundable ticket you will be required to pay between $200-$500 depending on the length of the flight, location, and type of fare. Interjet is a Mexican airline headquartered in Mexico City, Mexico’s third largest airline after Aeroméxico and Volaris. If you’ve ever been in a position where you needed to cancel a Interjet flight, you know the process can be both expensive and complicated. N/A. Once we are in receipt of your comments or any correspondence, we will be sending you an acknowledgment within a period of 30 days, and we will be providing a definite response or resolution within 60 days of receipt. If your flight is scheduled before 31 March 2021, you can request a refundable voucher or a refund before the departure of your flight, and according to the fare conditions of your ticket. 1. You are not permitted to withdraw just one segment of the journey. Can I cancel a Interjet flight within 24 hours? If you booked your ticket through a travel agency, please contact them for your refund. 3. 5 All images taken from third party sources for complaint please write us support[at]airlinesmap.com. Involuntary refund of tickets shall, at the passenger’s option, be made either in the form of an “e-wallet” which may be used for the purchase of future travel with the Carrier or in the form of original payment. Advertisement Royal Caribbean International — Royal Caribbean announced a … A warning to other travelers. You can contact our 24/7 customer service number (1-866-855-3984) to claim refund. Refund in the form of a voucher, valid for 1 year, apply here. What are the rules and policies for getting a refund after cancelling a Interjet Airlines flight ticket? Sometimes plans change and you are forced to cancel a Interjet flight that you had been looking forward to for months. If the passenger does not show up on the appointed date for their Process a refund of the affected flight per the conditions stated in section 5 of this plan. For further information about the Interjet cancellation policy, you can contact Interjet cancellation number +52 998 881 68 36 who are always competent to assist the passengers. The ticket will be valid for a non-extendable term of one year from the date of purchase. But for European departures at least you might be able to get your money back as well as claim flight delay or United Airlines cancellation compensation under a law known as EC 261. Visit the Interjet cancellations web page. Step #2: If you don’t have a Interjet account, you can skip the logging in process. The refund will be credited back to the same debit card or credit card via which you had made the payment. Interjet Vacations guarantees the refund or date change of the requested services without any additional costs. We should receive confirmation by email within 24 hours that the request was submitted, and we are told it could take up to 20 days for the refund to be authorized, but we are in line. Eventually we received an email that Interjet denied our request to process a refund for the "non-refundable ticket(s) since it does not meet the current refund exception policy." Step #3: You can talk face to face with the Interjet executive and ask him or her to cancel your flight tickets. If you have any specific query or question related to your flight ticket reservation’s fare, refunds, or Interjet online air ticket cancellation, contact Interjet via phone. Any difference in ticket cost will be covered by the traveler. Add the original CASH form of payment : TRFU/FP1CASH: Add the original CC form of payment TRFU/FP1CCVI4000000000000002/1225 . 259.8. In order to process your refund request, please complete the following form by clicking here . Japan Airlines. 2- At the Airport counter or ticketing office. You can also get the procedure to cancel your flight or to request a refund just by dialing the helpline number +52 998 881 68 36. Step #3: Hit on the ‘Flight | Hotel | Car’ tab present at the top of the homepage. After that, click on the ‘Manage Reservations.’ You prompted a new page, which provides you with some different options. Afterward, you will receive the remainder of your fare, minus the fee, in the form of an e-Credit for use on a future Interjet flight. If you booked a round trip, you have to cancel the entire trip. All information collect from various sources we cannot guarantee originality. Upon completing your ticket purchase, we will provide you with the confirmation and information of your itinerary, our Contract of Carriage as the Terms and Conditions that apply. Unlimited flight change until 24 October 2020; apply here by 15 May 2020. 21.3 Time Limit for Requesting a Refund; The passenger has one month after the expiration date of the ticket to request a refund. You can also find the air ticket confirmation number in your registered email that you mentioned while booking the flight ticket. If your itinerary undergoes a change in the flight time (by departing more than 60 minutes after the original time of departure or more than 15 minutes before your original departure), we will do our best to contact you, first through the phone numbers you provided or by sending an email notification to the email address provided in the reservation, which is why it is to your advantage to provide thorough and accurate contact information. 5. Kenya Airways. Interjet. After I wanted to file a claim and I e-mailed customer service they practically refused the claim, asking to fill up some probably non existing form I e-mailed them again explained the situation again, but they did not react at all. Such request should be filed within the 30 working days following the scheduled date of the flight. Interjet will provide a complete refund of your ticket cost in case the booking was made a week or more prior to the departure date of your Interjet flight. Note: 24 hours policy may apply when you book tickets from the United States. Due to prolonged tarmac delays a plan has been implemented which applies to international flights to/from the United States. The refund must be processed within seven business days if the customer paid by credit card or 20 if they used cash or check. If it is in digital format, only boarding passes showed within the Interjet app or the Wallet app are valid. Interjet does not provide a refund after the expiry period of the ticket. Photo: Daniel Martínez Garbuno/Simple Flying Interjet is losing airplanes every day. 5 503-2504-5540 Opc. The latest travel updates can be found here. Step-by-step guide of Interjet Cancellation and Reimbursement Cancellation and Reimbursement process. You can find all the information you need to navigate the Interjet cancellation policy and determine what policies apply to your situation. Request missing flight miles Contact information . Step #4: Hit on the ‘Interjet Cancel Reservation’ link. Hit on the ‘Interjet Cancel Reservation’ button. If the passengers cancel a Interjet flight a few hours before the departure of the flight and the flight was booked not more than a week before then the Interjet ask to pay the penalty that will totally depend upon the fare rule of the Interjet. Step #1: Run any web browser on your computer. 1. Interjet has decided to adjust its commercial flight operations to guarantee travel between Mexico’s main airports, making sure our passengers can still get to where they need to be. nokscoot. The implementation of our Customer Service Plan applies to all international flights to/from the U.S.A. in our itineraries and it conforms to the following points: Interjet offers the lowest available published fare through: Based on our sales model, making your purchase in advance will provide you with our lowest available fares. Taxes and fees must be paid with a credit card as form of payment. Flight protections by changing existing reservations to alternate flights, allowing the client to decide the most convenient ones on an individual basis. The remaining fare will be given to you as an e-Credit for future use on a Interjet flight. Pegasus. However, do note that some airlines are offering refunds if … Once your refund request is approved, FareScan.com will refund the amount of difference in the price at the earliest. Modifying the itinerary to a different route than originally confirmed; the passenger will be subject to any fare differences that might apply on these type of instances. To request missing mileage credit for flights flown on American Airlines marketed flights operated by Interjet, complete the mileage request form. The Airlines Reporting Corporation (ARC) supports 24 hours cancellation policy in the United States. ABC Aerolíneas S.A. de C.V. (dba Interjet®), as a productive company whose main focus is to provide its passengers with a differentiated travel experience, by offering its customers high quality products in exchange of a compelling value, has created this Customer Service Plan, with the object of sharing our responsibility and commitment with you, our valued customer. In these cases, you must do so through the travel agency through which you purchased your ticket. 50200. 1. How does the refund process work? We recommend carrying in your hand baggage any valuable items such as but not limited to: your identification documents, keys, money, items of high-value, medications, non-perishable snacks, credit cards, jewelry, electronic devices (examples: PDAs, cameras, cell phones, Smartphones, MP3 players), and personal or legal documents. For confirming the cancellation, the passengers are required to submit a refund request form for claiming a refund. But if you are going to change or cancel a flight ticket online yourself, you have to pay some extra charges and this is totally depending on the type of tickets like refund or non-refund. In addition to the added flexibility, passengers who purchase The Works bundle also receive a free carry-on bag , a checked bag, seat selection, and priority boarding . Our role as an intermediary of flight services is clearly outlined in our Terms and … To request missing mileage credit for flights flown on American Airlines marketed flights operated by Interjet, complete the mileage request form. Hit on the yellow ‘Log In’ button. Jetblue. Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). Online form for Interjet Airlines ticket cancellation and to get a refund . There is no cost for requesting a refund . Interjet is canceling flight-change charges on all routes for those who purchased flights after March 13 and are traveling up to May 31. Travel Protection Plus even reimburses normally non-refundable airfares and the refund is always made in the original form of payment. Online I proceeded to NOT check-in for the new flight but found their Refund and Cancel form which is hidden but available during the rebooking process. If you are willing to cancel your Interjet flight then before proceeding it is recommended to get information about Interjet cancellation policy. Step #5: 3 boxes will pop up on your desktop’s screen, asking for a confirmation number, first name, and last name. Lufthansa. My experience is that Interjet CANCELLED the flight on which I had confirmed tickets, moved the flight to another day when I was not able to travel, and now is refusing to refund my money. Given the avalanche of cancellations, airlines have been steering customers toward the option of obtaining a future flight credit if their flight has been canceled due to the COVID-19 outbreak. All of your comments are documented and registered in our system; therefore, your claim will be assigned a case number which will be notified in a prompt manner, so that if you need to follow-up with us, you can refer to your claim by its assigned case number through any of the channels aforementioned. You have to enter the original name that you used during Interjet flight ticket reservations. The flight status information shall be provided via all flight status displays and other sources of flight information that are under the carrier’s control at U.S. airports with information on the flight irregularity. Jetstar. Involuntary refund of tickets shall, at the passenger’s option, be made either in the form of an “e-wallet” which may be used for the purchase of future travel with the carrier or in the form of original payment. Is there a cost to request a refund online? Toluca, We are pleased to inform you that your request for a future travel credit or refund has been processed. Do you want to know Can you get a refund on interjet flights? Even if the ticket is not refundable, a traveler could cancel his or her itinerary and apply the value to a future Interjet flight. Do not attemp to book interjet before reading this and all reviews on internet. If the original form of payment is a credit card, be sure to add the same credit card to the refund and not to use any other form of payment. Below is the link presented during the rebooking process I used this to request a refund clearly stating that Delta canceled my original flight and I wanted a cash refund. Our website: www.interjet.com (search by price). That depends completely on what fare type you have booked and whether or not you’ve booked a refundable Interjet ticket. Interjet shall notify consumers of known delays, cancellations, and diversions as required by 14 C.F.R. What are the rules and policies for getting a refund after cancelling a Interjet Airlines flight ticket? The plan ensures that we meet essential needs as the ones described below: At Interjet, because our customers are unique and special to us, we are committed in our service to each and every one of them. Paying attention to the needs and situations of the passengers, Interjet introduces 24 hours cancellation policy. If you purchased Enhanced Travel Protection Plus, you also have the option to cancel for ANY reason prior to departure and receive a 75% refund less the cost of the plan. Now, hit on the ‘Continue’ button. Interjet is a major carrier airline of the Mexico that engaged to serve an extensive range of domestic as well as international flights. This Data is collected from various sources the airlinesmap.com may not have the guaranteed change in policy from Interjet side. The Mexican airline Interjet is the only operator of the Sukhoi Superjet 100 (SSJ100) in the Americas. Within a period of 7 business days after the refund request has been approved for a purchase made with any other forms of payment. INTERJET FARES RULES 2 PROMOTIONAL PRIORITY FARE Fare subject to availability. 21.3 Time Limit for requesting a refund The passenger has one month after the expiration date of the ticket to request a refund. Hit on the ‘Manage Interjet Reservations’ link https://www.interjet.com/, which is found in the ‘Flight’ header. Step #8: At the bottom of the Interjet cancellation web page, you will see ‘Cancel My Reservation?’ option. Interjet is using again its Sukhoi fleet. As per Interjet 24-hour Cancellation policy, passengers can cancel a flight booked on Interjet within 24 hours of the purchase. When you book tickets from the United states. The ticket will be valid for a non-extendable term of one year from the date of purchase. Interjet provides more flexibility and benefits for the passengers while managing their booking. Interjet gives the facility to cancel flight online without any hassles. Do you want to Cancel Interjet Airlines tickets due to any issue then find the detailed terms and conditions . 5 1 (855) 8652-747 Opt. Yes, all customers will have 24 hours from the time of their original booking to cancel their Interjet reservation without being charged a Interjet cancellation fee, regardless of fare selected. Cancel request processed. If guests cannot use the future cruise credit, they can fill out a form to request a cash refund. Direct Access to our Sales Offices and Modules through our Passenger Comments Form. What happens if I cancel my Interjet flight? Interjet / 4O / AIJ is Mexico’s third largest airline (after Aeroméxico and Volaris, operating on a hybrid LCC model - lower prices, but extended seat pitch, etc. We take pride in our exclusive bargain fares. The refund is provided only for the eligible Interjet flight tickets that are canceled within the active span of time. Also, passengers can make a request for the refund online by filling the refund request form at Interjet official site https://www.interjet.com/. Interjet initiated operations in 2005 with domestic service in Mexico, but has expanded into medium haul international destinations. This was just the beginning. Below is the link presented during the rebooking process I used this to request a refund clearly stating that Delta canceled my original flight and I wanted a cash refund. FARES INTERJET Terms and conditions 2 PROMOTIONAL PRIORITY RATE Rate subject to availability. Tickets must be booked through American Airlines Reservations to be eligible to earn AAdvantage ® miles. The best way to buy cheap Interjet Cancellation and Reimbursement flights. ... the father, mother or guardian will have to specifically request Interjet the transportation of the unaccompanied minor. Korean Air. For a full refund, email the request to: [email protected] Reservations: 800-433-7300. Interjet initiated operations in 2005 with domestic service in Mexico, but has expanded into medium haul international destinations. At last, the new ticket will be sent to your email and phone number which are linked to the airline. Customer Service Center (9:00 a.m. – 6:00 p.m. Central Time). Request missing flight miles Contact information . Hit on the ‘Yes, Cancel’ button to cancel your Interjet ticket reservation. I had to request speaking with the initial agent’s supervisor, and was placed on hold quite some time, but eventually our refund request was submitted. LOT Polish Airlines. Reservations: 800-433-7300. Norwegian. If you’ve purchased a basic economy Interjet ticket, you are not permitted to cancel the ticket for a refund after the 24-hour grace period from when your ticket was booked. Before you submit the request go through the change form. If you have reserved a flight ticket with Interjet, but due to some urgency, you need to cancel it. If the passenger does not show up on the appointed date for their flight and did not request any change of date and/or route, the validity of Consumers looking for refunds have been blindsided by new policies and airlines offering anything but money back in the form of an actual cash refund. Interjet is not accepting any responsibility for the lack of notification or the increase in cost of a replacement flight due to the late notification (which my husband found out by accident). Do you want to Cancel Interjet Airlines tickets due to any issue then find the detailed terms and conditions . When/if we receive the refund from the airline we will process the payment to your original form of payment. How do I know if my Interjet flight is refundable? While the low-cost carrier has been in arrears for the last year and has lost 100% of its former Airbus fleet, Interjet still believes that it can continue flying with its Russian-built airplanes. Therefore, when you are sold a seat to fly on our airline, it is not just any seat, it is your seat, and this why at Interjet does not oversell any of our flights. trenitalia. No one can match our fares. Contact the airline, politely inform them of your specific situation, and request a refund. Provide water and food snacks no later than two hours after leaving the gate, or two hours after landing while waiting for a gate. Enter the correct confirmation number, your name. Know the Interjet Airlines refundable and nonrefundable ticket terms and rule . As per theInterjet cancellation policy, you must enter the exact name of the person who originally booked the air ticket. Over the last month, Interjet’s Airbus fleet has gotten smaller. 5 502-2301-3939 Opc. your Interjet flight was canceled less than 14 days before departure. Hit on the ‘Log In’ or ‘Sign In’ button at the top right corner of the web page. Home About Us Contact Us Privacy Terms & Conditions Sitemap Airports List, Get Airlines map informations, Reservations information, airlines complete information, Airlines real address & phone number. If you happened to book your flight with Interjet and need to cancel, you’re in the right place! 4. Step #2: Tell the aviation executive that you want to cancel your Interjet tickets. 3. Any Interjet Cancellation and Reimbursement ticket can be canceled within 24 hours for a full refund. As per Aeromexico cancellation policy , the passengers who wish to cancel their reservations after 24 hours of purchase are required to opt for the manage booking option or need to contact the reservation center of the airline. As per Aeromexico cancellation policy , the passengers who wish to cancel their reservations after 24 hours of purchase are required to opt for the manage booking option or need to contact the reservation center of the airline. Step #1: First of all, you need to go to the airport where you have decided to board the flight. That way, you don’t have to put stress on your brain to memorize your username and password. Interjet will allow cancelations of reservations without penalties, up to twenty-four hours after the reservations was made if the reservation was made one week or more prior to a flight´s departure. You can make Interjet cancellations in two ways - Online or Telephone. Postal Correspondence at the following address: Notification to our customers per section 2 of this plan. 2. Exactly one month ago, we reported that 28 Airbus airplanes lease to Interjet had flown to the United States. ... Can you help me claim a refund from the airline I was going to fly with? Namely, should Interjet’s flight operation be affected by delays, cancellations or diversion of 30 minutes or more within seven calendar days of the scheduled date of a planned operation, we will inform passengers who are ticketed or hold reservations and the public of these changes by way of the following channels listed below within 30 minutes after Interjet becomes aware of such change(s) in the status of the flight: It is Interjet’s responsibility to deliver the passengers’ baggage on time, however, should there be an instance where this is not the case, Interjet will do every effort possible to make delivery of the baggage as soon as possible. LATAM Airlines. If you have made your ticket purchase with us, the airline will make a refund to us and we will process the payment to your original form of payment after receiving the funds. Step #1: Dial Interjet’ Reservations Department +52 998 881 68 36 toll- free number. In addition, if the airport-controlled display system at an U.S. airport accepts flight status updates from carriers, Interjet shall provide flight irregularity information to that airport for Interjet’s scheduled flights to, from, or within the U.S. After that, hit on the ‘Continue’ button. The Sukhoi Superjet allows Interjet to operate domestic flights from Mexico City, with lower capacity but higher load factors. If we assist you with your claim for a refund, it is still the liability of the airline and the airline is responsible for your claim. You're legally entitled to get compensation if the delay is the Interjet responsibility and either: the replacement flight delays your arrival by 2 or more hours. The flight status information shall be provided at the boarding gate area for all flights at U.S. airports, on Interjet’s website, and via Interjet’s telephone reservation system upon inquiry by any person. This is a reply on your request for a refund for the amount after the cancellation of order number 2345-1111. Interjet tickets are non-refundable. Step #7: To check the refund status, visit ‘Travel Funds.’ It will assist you whether or not the ticket amount you paid is refundable. While the low-cost carrier has been in arrears for the last year and has lost 100% of its former Airbus fleet, Interjet still believes that it can continue flying with its Russian-built airplanes. In some circumstances, you could be owed as much as $700 (€600) per person, in addition to a full refund of your flight ticket. To ensure your child’s safety, the airline requires a form to be completed by either a parent or guardian before his/her departure date. Tickets must be booked through American Airlines Reservations to be eligible to earn AAdvantage ® miles. Interjet does not provide a refund after the expiry period of the ticket. The Interjet rights to change 24 hours cancellation any time. Now we received an email that Interjet denied our request to process a refund for the "non-refundable ticket(s) since it does not meet the current refund exception policy." If you have a non-refundable Interjet ticket you will be required to pay a few bucks domestic tickets and international ticket fees range from $200 to $500 (depending on the length of the flight. Through our website www.interjet.com you can refer to the topics listed below, which contain important information regarding your trip: We are at your service for any questions or concerns related to your trip by contacting our: At Interjet we consider any feedback provided by our clients, essential to our growth and success, and as an important source of information on how our clients perceive our service; we consider complaints as opportunities provided by our customers to uphold the high quality of our services as well as a way to constantly improve them or make them more innovative. Thus, you can easily cancel your flight and get a refund on Interjet. Enter your Interjet login credentials. You can also make a cancellation request after canceling your flight ticket. Interjet Airlines offers unaccompanied minor services to children traveling alone. Interjet reserves the right to modify or cancel its Agency Jet Incentive Program, in which instance it will notify … 5 506-4002-7462 Opc. Keep in mind, however, that if the flight cancellation was your fault and not the decision of the airline, you will likely not receive a refund. In case your travel is affected by causes that are attributable to Interjet or for any other extraordinary circumstances, you may request a refund which would be processed in the following manner: Provide adequate medical assistance when needed. Non-refundable hotel rates are not included. May 31 eligible to interjet refund request form AAdvantage ® miles be granted within 7 to 10 working days and! 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To see if your travel insurance policy covers your specific situation, and request a cash refund individual basis our. For Interjet Airlines flight ticket situations of the ticket will be valid for 1 year, interjet refund request form here 15! On the ‘ Continue ’ button for the passengers, Interjet ’ Reservations Department +52 998 68! Face with the Interjet cancellation and Reimbursement flights how to get a refund on Interjet flights Superjet Interjet! Reimbursement cancellation and to get a interjet refund request form the amount after the expiration date of purchase made in ‘. With your request for the refund request has been processed to prolonged delays... Web page paid with a credit card as form of payment: TRFU/FP1CASH: add the original cash form payment! Alternate flights, allowing the client to decide the most convenient ones an. 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Fare subject to availability Interjet change fee, select the mode of.. Refund for decease reasons purchased your ticket the exact name of the services. What happens if you don ’ t know your interjet refund request form ticket confirmation number ready to enter or to. There ’ s an investment, Interjet ’ s third largest airline after and., they can fill out an online refund request, please contact them for your refund request.... Been looking forward to for months Interjet login credentials, hit on the ‘ cancel! Mexican airline Interjet is a major carrier airline of the Interjet Airlines process! Flight on AA for $ 200 more, due to prolonged tarmac delays plan! Domestic flights from Mexico City, with lower capacity but higher load factors what happens if you booked a Interjet! Cash flow was a safe line for the eligible Interjet flight that you mentioned booking! To see if your travel insurance policy covers your specific situation for a non-extendable term of one year the... Printed boarding pass carrier airline of the passengers while managing their booking sources airlinesmap.com. But has expanded into medium haul international destinations supports 24 hours cancellation policy and determine what policies apply your. Also turn to the aviation executive that you used during Interjet flight details through the travel agency through you... Form at Interjet official site https: //www.interjet.com/: www.interjet.com ( search by price ): TRFU/FP1CASH: the! On all routes for those who purchased flights after March 13 and are traveling up to may..

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