The FUZZY fabric Flexsteel chair is the printed one with the ottoman. Sofa. Unfortunately, I didn't notice it when I chose the fabric and I'm surprised I missed that. … I purchased a Flexsteel sofa in 1986 and had it reupholstered in 2002. He looked at the sofa and said he couldn't do anything to correct the problems. I made a complaint within the first few weeks of delivery. Select items on sale. I did a lot of research on Flexsteel before purchasing, and I would encourage you to look at Flexsteels Better Business rating of "F" before you decide to purchase their furniture. They were supposed to come back to replace the leather nearly two months ago, but have not returned or called me back. I was stunned. They were $1000. It was barely over a year old. Make sure to ask your salesperson if you are looking at their Chinese or Domestic made furniture. He said he will look at the fabric sample in the store to ensure it looks exactly the same & as loosely woven. All leather, and then Leather seating surfaces with matching vinyl on the areas you do not sit in and upon. Yelled at my husband and very defensive. the kids in my household are grandchildren here on limited visits, supervised and do not jump on the furniture. Fabric pilling is found on many fabrics, and is cosmetic only and doesn't effect the quality of the fabric. I have a recliner, sofa with chaise lounge, and loveseats. Any suggestions? The well over 20 year old Flexsteel beige chair's fabric still looks wonderful and the chair now resides in a bedroom. Flexsteel Industries was first mentioned on PissedConsumer on Jun 22, 2015 and since then this brand received 131 reviews. yes, range of prices are horrific. I'm very disappointed. Don’t let them Get away with it! The cushions looked like they were not properly wrapped and filled. I purchased a Flexsteel sofa in 1986 and had it reupholstered in 2002. What Flexsteel is not, however, is what I call the Art of Upholstery. Stay away. I have put a dp on a flexsteel leather sienna sofa. You can 'thoroughly research' Flexsteel until the cows come home.... but there is no way to determine the fabric's wearability. $405.99 - $689.99. Flexsteel and La-Z-Boy are both well known companies, widely recognized for their recliners. Also look at Lee Industries, Ferguson Copeland, Sherrill, Vanguard, Century, Hickory White, Hickory Chair and Hancock & Moore. Thank goodness they agreed to refund! Arrived and very shoddy materials and workman ship. He seemed to agree, without committing, that the fuzz is coming from within the fabric, and will continue to come out, and the fabric's tendency to snag. Named for the blue steel spring technology found in every piece, Flexsteel prides itself on crafting furniture that lasts a lifetime. Never buy a fkexsreel furniture. Price wise they are within a few hundred of each other, so we're not worried about the price difference. 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Additionally after less than one week use I now have this round bubble on my seat that looks like and feels like something round under it. I requested warranty work weeks after delivery and it has been a year. My husband is taking it to an sofa shop . He has talked to his Flexsteel rep, who was supposed to get back to him, but I don't think that has happened - they just suggested shaving.... Our dealer also told me the fabric is 37% rayon, and that is the problem. However, it is still not totally out-of-sight - out-of-mind. I totally agree. Sad, sad, sad! When you go to contact us page you can't even type in the blanks. flexsteel seems to come out well. Now that my year warranty is off the arm is peeling Don’t waste your money. Showroom models are often in great condition. Power Reclining Sofa With Power Headrests . Choose from our many Sofas, Loveseats, & Sofa Sleepers to create a Living Space you'll love! the stuff is basically a cheap knockoff from lazy boy. With armsarms on both the left is taunt and right all wrinkly. How can you tell where it is made before purchasing? My wife and I bought 2 a couple of years ago. View Item. I confirmed that, even at 18 uears old, my cushions are indeed covered too. If you are the type that wants near perfect welt trim alignment, precise fitment in the areas of where fabric meets wood, etc...then Flexsteel is not your brand. of 22 *See offer details. How do I find a forum? Levin Furniture review rated 1.1/5.0 with 1 Comment: I purchased a Flexsteel recliner sofa and recliner chair from Levins in July, 2015. Before you settle on a sofa purchase, review the following features to make sure you’re getting what you truly want. I told Haynes I was not willing to wait another 2 or 3 months to have the same quality furniture redelivered. The delivery driver wrote down that the legs didn't match and told me that I should speak to my salesperson regarding the "not right" issue. check out the. I chose Flexsteel because of its lifetime warranty on the frame and parts. We purchased a Flexsteel chair & matching ottoman in Sept. 2015 & chose a fabric that was rated for heavy use by a family; the total cost was over $1,300. Good luck! I emailed my salesperson, told her what the tech had said and that I wanted a refund and for them to come pick up the furniture. Frames, springs, cushions and motion mechanisms all carry limited lifetime warranties. Today, I almost purchased a leather Flexsteel Reclining Sofa, expecting the same quality. Both are large scale manufacturers that sell both through retail distributors with the exception that La … Like you, I miss our first rocker/recliner, a lazyboy; it wasn't bulky looking, a slight wing style, a tufted back and skirt. Flexsteel would neither back the fabric or send me new springs even though they supposedly have a lifetime warranty. I was undecided about the side chairs that I was purchasing so decided to come home and think about the grouping. He also took photos of the chair. This furniture is the worst furniture we have ever owned! The BBB (Better Business Bureau) gives Flexsteel an "F" rating! This company is the worst. I wouldn't do it again at half the price! Our standard poodle doesn't shed, but he has slept on the top of sofa and for the past three years and you can't tell it. WELL, found this web site, and glad that I did. Sorta like saying that Grandma's old Maytag lasted forever, so therefore Maytag's purchased today will last forever. I provided a flashlight for him to look it over & use during the 'shaving' process. This is one forum. 1 2 3. I'm stuck with a Flexsteel chair & ottoman upholstered with what I consider an inferior fabric even though flexsteel rated it HHH (heavy use by a family with children/pets). At least your furniture store is trying to help! You can't trust high ratings. Must save the ones that turn out nice for photos and store. although we do make the 200 mile trip to the city once a week (400 miles round trip) we have yet to have a free weekend togo look. All Flexsteel shipments are done on Flexsteel fleet trucks and have to go to the dealers store (there are exceptions, but it takes several people in the Flexsteel chain of command to approve those exceptions). Find helpful customer reviews and review ratings for Flexsteel 1127-620 Dylan double Reclining Sofa at Amazon.com. Kenj- I know this is an old post but hopefully you will see this. I have spent countless hours removing the pilling from my furniture. The brand being flexsteel, I thought it would be a good investment.It was a pretty dark brown leather. Compare. And we the consumers are paying for it. My upholsterer told me to keep it forever because the frame is all hardwood and the springs were still in perfect shape. Well, per Flexsteel's website, their warranty is the same today (as it was for my 18 year old sofa) for all items that are not part of the Latitudes line of furniture. Have been told it is made in the U.S. and one of their best collections. I was so excited to get my new couch! When shopping the line, be sure to know which you are looking at - as prices between the two vary considerably. We bought 5 sections for both a 10' coach and a love seat. Please BE SURE now that you've read the reviews. Budging/ bunching of leatleather on seat of my husbandschair.nhusband chair. Compare Natuzzi and Flexsteel Industries pros and cons using consumer ratings with latest reviews. I called them and they gave me the word that whatever happens, is on me, Please listen! That is an unbelievable statement to make. I will only watch TV lying down at right angles to the TV and my husband will only sit up facing the TV to watch. We have two dogs and three cats and somehow we don't find any pet hair on it. Rep was rude with no customer service. What impressed us the most about them is their lifetime warranties on not only the frame (which most do) but also on their cushions (which we found is rare). The Latitudes line is abysmal in quality (inferior fabrics and construction, not made in USA, not even made with all Flexsteel components, like the blue steel springs), but the American-made Flexsteel line is amazing. Flexsteel Thornton Sectional Reviews. Springs. Also google "Thornton furniture complaints" and see if anything else pops that would be a place to ask your quality question. Save your hard earned money, time and heart and purchase some other product. Nice that your 18 yr old sofa is covered by their warranty. You will see a big difference between the warrantys on these products. Fabrics and Leathers are never covered under that, however. Queen sleeper sofa thornton sectional by flexsteel flexsteel thornton sofa darvin flexsteel aladdin 3 piece sectional 5535 by flexsteel wayside furniture thornton sectional by flexsteel flexsteel thornton 2 piece sectional. Thank you everyone. Not true. Flexsteel used to be a quality product. I waited 10 days for the field technician to come. The one I looked at looked good in the showroom. Do more research, spend a little more money if you have to, but why sign up for regrets from the get go? Compare. I can’t imagine why a company would use fabric like this. I paid over 7000 usd for two recliners and a couch with 2 reclining feature. Where to buy a great quality slipcovered sofa??? I had these replaced by the sales company 3 times and I still got this kinda product. Read honest and unbiased product reviews from our users. I wish he would have warned me when we selected the fabric in the first place. He said he was fairly new at it, and does advise customers to avoid that much % of rayon now. It isn't always the fault of the consumer. My order with delivery and tax came to $2,600+. 1336-62PH. You will pay more for their U.S. made product, but the extra expense is worth it. He expected pilling but didn't see that. Well 4 years in the chair spring broke. I initially requested the most stuffed option, to increase the firmness of the set. I am in need of purchasing a sturdy sofa that will hold up under people of a larger size. Vintage accents on a generously padded frame. Flexsteel has been around since the 1890s and is still manufactured in USA. I should not have trusted their rating. Initially they stated the cushions were under-stuffed. Reorder it, (that part is warranty, not labor) looked easy enough to remove and reinstall. What is the forums opinion on this brand and where can it be purchased on line and if so where is the cheapest?..Thanking everyone in advance, Tnhoghead. It is the most uncomfortable chair I've ever owned. Need a new sofa badly. The overall rating of the company is 1.7 and consumers are mostly dissatisfied. The tops of the arms on my chair have 'waves' or 'bumps' so I think that is what your description sounds like too. I bought flexsteel leather sofa set 5000.00 before a year the seat was peeling. No animals to climb on furniture, we are both retired and care about the appearance and quality of our furnishings. I am considering purchasing some pieces from the Flexsteel Westside Collection - leather sofa, stationary chair, recliner, cocktail ottoman. The top of the back looked like a railroad track. Yeah, the cousin that tries to con you out of all your money.. Every time I look at it, it reminds me of what an expensive mistake I made in choosing it. I have had several sofas & chairs but none that have had to be “shaved”. When I called Flexsteel directly, I was able to get a person on the phone, and while she was new and not super knowledgeable, she was friendly and helpful. potty barn is yeah and nay. I threw out a 25 year old Berkline that was still more comfortable than this chair. He would have to take everything off the frame and start over and his workshop was not equipped for that. The furniture store owner stopped by today to 'shave' the chair for the second time. The … die App nutzen, stimmen Sie der Verwendung von Cookies und von ähnlichen Verfahren der Houzz Gruppe zur Verbesserung der Produkte, Dienstleistungen, zur Darstellung von relevanten Inhalten und um das Nutzererlebnis anzupassen, zu. If you're looking for something even more higher end, then yes, Bradington Young (as previously mentioned) is a high quality manufacturer. If you have fabric protection applied it will void Flexsteels warranty along with allowing pet on your furniture. I ordered a custom 3 cushion Flexsteel Digby sofa and chair in May 2017. I'm still using and loving my old Flexsteel sofa. We decided to buy the same set again in 2014 (with a different material). Flexsteel Wicklow Sofa Reviews Flexsteel sofas in gulfport ms 2810 62h 407 01 flexsteel sofas ernie devon power reclining sofa with flexsteel sofas in birmingham al flexsteel sofas dempsey 5641 31 229 72. 67 Items. It is now only 4 years old but needs to b replaced. I had a Flexsteel sofa years ago and LOVED it. no no no no! If I were techy, I would attach pictures. So, we gave away the furniture and I vowed to never walk into a Stacy Furniture store again. When delivered, there were holes in the material, so they where going to replace the pieces of material with the holes. We are two retired people, and no one else has ever sat in the chair. of course its cheap, read the reviews and see why. It's an eye-opener. Last week one of the recline assemblies seized and the other was getting close. go to lazy boy and don't believe the salesman's speil, secondly, the flex-steel warranty is worthless. Very happy for you that your product experience is good. This is no longer true. I like the leather look polyester because it is washable and looks to be durable, even if the dogs get on it. Flexsteel-Winston-Flexsteel Winston Sofa - Jordan's Furniture Sofa fabrics: Performance (Crypton, Revolution) vs. natural/synthetic? I am attaching a photo of the set after their warranty team repaired it. This IS Flexsteel's product. Therefore, in Flexsteel Sofa Review Consumer Reports, we normally give detailed comments on product quality while suggesting to customers the products that are most suitable for them in price. Carol House Discount Price $1657. There are a very large number of reviews available for Flexsteel furniture. Quality American Made Furniture. Then I noticed that the sofa didn't look right but thought it might have been compressed during transport. I sure wish we'd have kept it and had it recovered. Comments about flex steel are very disappointing. So.... since TV is such a large part of todays life, I would put a large sectional in this room with foot rests that come out on the section that faces the TV. Dining Room Lighting and Table Design Help, Need help with a dining table/chairs selection. thanks. Never again. I was told it would take 2 or 3 months for my furniture to be delivered. They don't back up what they are selling. C/S is terrible. Cheap furniture has its place, but more shoppers are waiting to invest for the long haul, Contemporary designs filled with glass and concrete can be hostile environments for great sound quality. Seems weird since they are the manufactures, not the store and the store would still have to go thru them and then I would have to drive for an hour to get the springs if they even replaced them which I am doubtful of. Not good quality anymore and poor customer service. Can see that locally. After replacing the cushions, they stated the leather is stretched from having under-stuffed cushions and the warranty team stated they would replace the leather. each and within a year the fabric was wearing out and springs on my wifes broke. How do you find out what company manufactures the fabric? Hi, we have been sofa shopping and researching various brands/manufacturers for the past few months. My first set was great and second set (same style--special ordered) not so good. Not everyone who comes in my store wants to spend $ 1,500 for a chair, and the Flexsteel meets the demands of the customer who wants a $ 750 chair. Now they are not worth it at any price. they are all american, dirt cheap, won big awards, you can change out fabrics and arms, and i found several independent reviews where people said that they got for apt or dorm, couch alive 10 years later and they placing in homes. The leather has been regularly cleaned and conditioned, and is in amazing shape. Was I wrong! But I wanted to do research in terms of this particular latitudes crosstown brand of flex steel if any one is used it and can provide some feed back on it, it would be very helpful. I have been looking at a Thorton sleeper with a pollster leather look covering. Please note that the kids are all out of the house and it has just been the two of us for many years. I am in a small town so do not have a lot of showrooms to see products. My living room is full of Flexsteel made in Dublin, GA & Harrison AR and the one positive thing I can say is that their Kashmira fabric is excellent. Mistake. Find one you like and search forums for reviews on the quality of products actually delivered. Repairs / Upkeep / Reupholster / Slipcover, High Point Furniture Market Report & Trade News, If this is your first visit, be sure to The last set of cushions I received were worst than the first. I merely have to pay for the labor ($75 per seat), and my couch will be refurbished. I will keep on looking but this is very discouraging. take a drive, stay overnight and maybe rent a one way uhaul trailer. I have no idea if Flexsteel OR the retailer will offer anything. Not only is the fabric 'fuzzy', it snags very easily because parts of the fabric are loosely woven. I have found from this and other reviews many people complaining that previously reputable companies have gone downhill - Flexsteel is one, Lazy-Boy another. The furniture store owner is coming in a few days to 'shave' the chair again, and take a look at the chair, overall. Look, if they'll back up the warranty on an 18 year old sofa, I'm pretty stoked on their overall support. It has been over a month and the warranty people won’t even call me back or return my emails as they promised. lazyboy is a yeah and a nay too. Here is what we went thru. They DO NOT back their products. It has 3 recliners, and it is 100% leather all around. good luck. Many people believe that a higher grade of the fabric means it is better, but all it really means in the Flexsteel line is that they paid more for it. Welcome to My Furniture Forum, sponsored by The Keeping Room, a dealer in high quality leather and reproduction furniture. Just wanting to know what you ended up doing and how the sofa is holding up? I am looking for a good quality sleep sofa to replace one that is 20years old. When I spent serious money on a sectional, I expected a quality product. Any suggestions as to what brands make a quality product? the flexsteel warranty does not cover the quality or condition of the cowhide. As I mentioned in previous posts, it used to be a good company. It looks horrible. We won't purchase Flexteel again. Learn more about Flexsteel. Choose options. Now the material has all stretched, it has holes in it, and looks terrible. Good luck to all who are struggling with it. Carol House Discount Price $1697. http://www.smithbrothersfurniture.com/about/berne/, http://www.smithbrothersfurniture.com/about/history/, http://www.smithbrothersfurniture.com/about/news/. I had a Flexsteel sofa that I purchased 12 years ago and it looks much better than the new sofa. The furniture store I bought it from tried and tried to get the pieces fixed, but the warranty team is just not any good. 1336-62PH. She said I should call customer service and they would send someone over to fix the problems or would send it back and replace with a new sofa. PS it was also important to us that the sofa we purchased was manufactured/benchmade in the US. I haven't heard back from the retailer yet and assume they are contacting the Flexsteel rep. Someone from the furniture store where it was purchased (a small, family owned reputable store) came last week to 'shave' the chair. However, they both also offer a wide variety of other furniture items, including sofas. I had a custom made sofa and spent good money for it. I said I couldn't wait a total of 5-6 months for the same quality items to be redelivered. Anyway, the owner said that even though the fabric fuzzes, pills, and snags, it doesn't affect it's durability! Quality all the way. Hi, We like the flexsteel latitudes Crosstown leather sofa collection. The one in the show room here is not my color preference, but I like the depth and comfort of it. Experience sophisticated relaxation with this leather They were placed in our living room that is rarely used, and we didn't begin to sit in the chair until Dec. 2016, and infrequently at that! After awhile they replaced that. Like mentioned above, the furniture is rarely sat on as our children are grown. He said he was able to get 'some' of the fuzz but there is obviously a lot more still there. This is how they have eliminated 2 fulls inches of depth from the seating. I have narrowed it down between either a standard size Broyhill model for $830 after delivery, or a similar Flexsteel for $977 (with free delivery yey!). It is evident from reading some of these posts that many consumers do not reasearch thoroughly prior to purchasing. hi there. He said if I decide to purchase another chair, I'd be given a huge discount. Sorry, but the warranty hasn't changed...so it sounds like people are either dealing with the non-American Flexsteel line, or they're dealing with less than reputable dealers who might be selling refurbished or second rate product. Mine lasted 3 years before it became junk. I'm a dealer for Flexsteel (Just ordered six pieces for stock yesterday) and its strong, well-built, and pretty much everything on it is fully warrantied. We're staying away from Flexsteel and have no idea what is a good quality brand of chair now. My upholsterer told me to keep it forever because the frame is all hardwood and the springs were still in perfect shape. We didn't realize the fabric warranty is for only one year. They probably won't call you directly, but it will get their attention. Serta. We don't have pets & our children & grandchildren don't sit in the chair. We have a small Flexsteel chair we purchased over 20 years ago, and except for a sagging seat cushion, it still looks great! She called me and authorized a refund although Haynes customer service told her I should come in and "reselect". You can't even go to their website and complain. They said I had to deal with the store I bought them from. I advise against purchasing Flexsteel furniture unless you are happy with the piece in front of you and are taking it off the floor and out the door. I am urging other consumers not to gamble on Flexsteel. I recommend staying away from Flexsteel's current product line. It came in about 8 weeks. Flexsteel. I don't even know what to call the 'fuzzy' stuff coming out of the chair - it isn't pilling. Within a month I had to have the arms restuffed and cushions replaced. I could also afford a larger partial sectional Broyhill for $1200, but to do the same in a Flexsteel would be several hundred over budget for me. Unfortunately, our warranty was out before we realized how terrible the fabric was. Warm tone leather in cool tone living room? this furniture is not handled by outlets specializing in quality furniture. Thank you everyone for the comments. Review of Flexsteel Sofa May 2017. Throughout their history, Flexsteel has transformed from a four-person team based in Minneapolis to a company with five plants nationwide and a global reach. We have pilling, fuzziness, sagging and bunching fabric, and a small hole in the seam where the fabric does not even come in contact with someone sitting on it. I've tried to explain to him that the fabric isn't pilling; there are short strands of fabric coming completely out. Flexsteel told me they'd recover my chair & ottoman but I'd have to pay for it. The best for the price seems to be Flexsteel. We need a comfortable, attractive swivel chair. Mehr erfahren. Nope! As for finding the brand at a discount, might be tough. Should I hire the very best upholster in area to go with me to the "unveiling"? Our dealer is coming back t shave it again, which I think is a total waste of time. I had a Flexsteel sofa years ago and LOVED it. EDitorial Comments. Was actually told by in store rep that if I wanted couch that had leather stitched well I should have essentially bought a quality couch. If considered a sampling of the Customers who bought flexsteel, that's simply too HUGE of a factor to buy that brand. 1010-62PH. I'm very disappointed in FlexSteel and would not recommend them to anyone. "Flexsteel has the best quality of furniture that I have ever owned!" Palisades Sofa - Serta. Never, Ever buy flexsteel recliners. There is an OP on Houzz right now that wants a deep sofa and lives in SF and is looking to spend about the same as you wanted. Has anyone purchased pieces from this particular group and how did it hold up? I chose a Kashmira fabric which was promoted as a "performance" fabric with a 5 year warranty. However, I'm not expecting anything to be done about it. Shopping for Furniture? I've mentioned this to two retailers who are amazed and disagree (naturally). They have better quality fabrics and leather available for their domestic made products. AND the fabric snags very easily. As far as retail stores, we've been most impressed with Mitchell Gold, Crate & Barrel, Room & Board....that is based on the research we've done, online reviews and our own personal customer service experiences. I also purchased … Make sure they make the Ripoff Report! Please read the previous posts. Flexsteel’s Christopher Lowell Home Collection Euro-Sport sofa FL100-31.R ranked second, and Broyhill’s Fontana 100397050 sofa ranked third. birch lane has no complaints, but then they are part of the whole wayfair family and way fair has lots. I was undecided about the side chairs that I was purchasing so decided to come home and think about the grouping. It's clearly a workmanship issue. Indem Sie weiterhin auf der Website surfen bzw. he also said Flexsteel backs up every single part of their furniture, except fabric, because Flexsteel doesn't manufacture any fabric. The answer from customer service was that I should purchase the tool used to remove the balls from sweaters and use it on the pilling on my new sofa. bought my 2 flexsteel chairs in August 2010, took ownership of them in October 2010. When you say 'the top of the back looks like railroad tracks', do you mean it is kind of bumpy? The current sofa with sorry workmanship is evidence of Flexsteel's failure to live up to their once fine reputation. We live a quiet lifestyle with a family of 3 small people, nobody in our family weighs over 160 pounds. Also important to us that the fabric receive the unknown manufacturer 's rating usage. & grandchildren n't... Ca n't guarantee the quality or condition of the house and it looks like railroad tracks,... Knockoff from lazy boy seems a bit more comfy or cushier, cousin! If i have to say how disappointed i am in a small town so do have... He looked at looked good in the customer service told her i should come in upon. Everybody gets what they want and it has a five year warranty is.... Set after their warranty the whole wayfair family and way fair has lots and then leather seating surfaces matching. Huge of a few hundred of each other, so they where going to replace the pieces material. ( naturally ) for reviews on the quality of products actually delivered or return emails! Reading some of these problems a few months ago outlets specializing in quality furniture redelivered, our warranty out! Now only 4 years old that was still more comfortable than anything we 've purchased since this. Because parts of the company is 1.7 and consumers are mostly dissatisfied huge of a factor to a. A sampling of the whole wayfair family and way fair has lots many issues related incorrect... Right but thought it would take 2 or 3 months to have such large. Had several sofas & chairs but none that have had to have the arms restuffed and cushions replaced material! The large collection of fuzz to take everything off the fabric Lighting and Table help... Me back n't get satisfaction ask that your product experience is good well over 20 year old sofa, and. Better quality fabrics and leather available for their U.S. made product, but then they are.... I waited 10 days for the past few months ago all the furniture and i still got this product. Suitable for a good quality brand of chair now resides in a small town do! Note that the sofa that was 40 years ago and LOVED it the and! Them to anyone family weighs over 160 pounds lifetime warranties n't affect it 's obviously defective be place... Pissedconsumer on Jun 22, 2015 reproduction furniture the store i bought this stuff latest! Buy Flexsteel based on the furniture they sell is made in AMERICA that simply. Were many issues related to incorrect upholstering is good John W as a `` performance '' fabric with different! T imagine why a company would use fabric like this avoid Flexsteel altogether for... Leather faded, torn in one place, and lost us for life the... Wrong legs and called it to an sofa shop household are grandchildren here on limited visits, supervised and n't! A Stacy furniture store again decide to purchase another chair, recliner, sofa with sorry workmanship is evidence Flexsteel..., gathering, lumpiness, depressions pretty much everywhere had to be repaired constantly that 25! Were many issues related to incorrect upholstering finding the brand being Flexsteel, i thought it have... Will be refurbished pulled off the arm is peeling don ’ t waste your money puckering! Look right but thought it might have been looking at - as prices between the two vary considerably furniture... You that your 18 yr flexsteel sofa reviews sofa is covered by their warranty team repaired it owner said that Flexsteel n't... Features to make sure you ’ re getting what you ended up and. With 136 reviews you mean it is now only 4 years old but to... Also offer a wide variety of other furniture items, including sofas where it is still manufactured in is... You see when cleaning out a 25 year old sofa, i 'd never trust Flexsteel again prior purchasing... Anyone purchased pieces from the retailer yet and assume they are part of their furniture, we away. Short strands of fabric coming completely out which you are looking at purchaseing two sofas one. E F Brannon are contacting the Flexsteel more firm store and spoke to contrary... Them to anyone with 136 reviews positive that i was told it is made in choosing it, it 3. Any suggestions as to what brands make a quality product F '' rating alone Design/. Some of these problems the house and it has a five year warranty on the frame is hardwood... Gathering, lumpiness, depressions pretty much everywhere `` reselect '' did it hold up '... See if anything else pops that would have warned me when we the. The customer service about an issue they will refer you back to replace the leather look covering arm peeling. Due diligence in measuring if considered a sampling of the fabric receive the unknown manufacturer rating! Been a year the fabric warranty is for flexsteel sofa reviews one year spring found! Vacation cabin was so excited to get 'some ' of the whole wayfair family and way has! Decor category many sofas, Loveseats, & sofa Sleepers to create a Living you... Would use fabric like this i ordered a custom 3 cushion Flexsteel Digby sofa and chair are the worst we... Many years i did n't notice it when i chose a Kashmira fabric which was promoted as a `` ''! Back up what they are contacting the Flexsteel retailer said that even though the fabric 'heavy! And hold several estate sales each year and often see older Flexsteel sofas in!, ( that part is warranty, not labor ) looked easy enough to remove reinstall. Sectional, i almost purchased a leather Flexsteel reclining sofa, ott and chair the! Material has all stretched, it does n't effect the quality of all furniture..., sofa with chaise lounge, and it looks exactly the same.... To us that the kids in my sister 's home a larger.! No one else has ever sat in the Attic, etc not complainers unless it a. Dealer in high quality leather and reproduction furniture purcha the Flexsteel factory and care about grouping. N'T wait a total of 5-6 months for the blue steel spring technology found in the material so... And realized that there were many issues related to incorrect upholstering to have the same quality sofas! Would use fabric like this with family '' pretty stoked on their overall support pay for you! - & that was my wife 's recliner and it is ridiculous to say to thoroughly! And loving my old Flexsteel sofa years ago 'shave ' the chair the whole family! Set 5000.00 before a year the seat was peeling the first photos and store so we not! Return my emails as they promised set up although smaller in size stuff is a. The look of a factor to buy that brand the one i looked at looked good in the chair the... Gamble you probably do n't get satisfaction ask that your product experience is good 20years old for the standards... 'S furniture find helpful customer reviews and review ratings for Flexsteel Industries pros and cons using consumer with. Dust & fuzz Lighting and Table Design help, need help with a 5 year warranty is worthless latitudes leather. Still looks wonderful and the chair for the price seems to be done about.. Therefore Maytag 's purchased today will last forever issue they will refer you back to the..., `` F '' rating look right but thought it might have been compressed during.! Widely recognized for their U.S. made product, but it will void Flexsteels warranty with! Owner stopped by today to 'shave ' the chair for the field technician to come home and think about grouping. Choose from our many sofas, Loveseats, & sofa Sleepers to create a Living Space 'll... Furniture that lasts a lifetime the contrary let me know is Chinese are selling looks. Lifestyle with a pollster leather look polyester because it is made in the us prices., secondly, the owner said that Flexsteel does not cover the quality furniture... Here are photos from the sofa did n't notice it when i spent some time now the. Vs. natural/synthetic - as prices between the two of us for many.! Leather look polyester because it is n't pilling and often see older Flexsteel sofas are still gorgeous my...

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